Elevator Maintenance - A Vital Service for Reliability, Safety, and Peace of Mind

Whether you're a building owner, property manager, or part of a condominium association, you rely on your elevators—and you should be able to rely on the people who maintain them, too. At Washington Elevator, we believe dependable service starts with genuine care and a commitment to doing things right.

Our preventative maintenance agreements are designed to keep your elevators running safely, smoothly, and in full compliance—minimizing downtime and maximizing peace of mind for everyone in your building. Unlike much of the industry that follows quarterly service intervals, we maintain a monthly schedule, allowing us to catch issues early, reduce long-term wear, and ensure your system consistently complies with Washington State L&I and City of Seattle inspections and code reporting requirements.

Why Choose Washington Elevator?

  • Locally Owned & Operated

    Washington Elevator is proudly independent—founded, owned, and led by Jason Schaplow and partner, Sarah Waterman. As a locally rooted team, we’re committed to delivering service with integrity, accountability, and a personal touch you won’t find with national corporations or franchises.

  • Proactive & Consistent Maintenance

    No drive by service! We believe in an intentional approach to maintenance, guided by our 10-step service checklist.

  • Customized Service Agreements
    We create flexible plans tailored to your building’s unique needs—with no rigid, lock-in contracts.

  • Multi-System Expertise
    Our licensed Union mechanics are highly experienced with both traction and hydraulic systems, servicing all major OEMs as well as third-party non-proprietary equipment.

  • NAEC Membership
    As proud members of the National Association of Elevator Contractors (NAEC), demonstrating our commitment to independent expertise and industry-leading practices.

  • 15-Minute Callback Guarantee
    When you place a service request, you’ll hear back from us within 15 minutes—with an estimated time of arrival, so you're never left wondering.

  • 24/7 Emergency Response
    Problems don’t follow a 9-to-5 schedule—and neither do we. Our team is available around the clock when you need us most.

Ready for a Better Partner?

If you're feeling stuck in a rigid service contract, it’s time for a change. Let’s talk—because you deserve a partner who listens, responds, and puts your priorities first. For more information, check out our customer service process.