Are all elevator service companies in the State of Washington the same?

Simply put, no! We believe we are different than most elevator companies in the Greater Seattle Puget Sound area because of our local ownership, core principles and people. With over 100+ combined years of experience and as a member of the National Association of Elevator Contractors (independent companies), we strive to be transparent, informative, resourceful, educational and friendly. Washington Elevator customers benefit from our purposeful intention to specialize in low and mid-rise buildings, which allows us to be exceptional in our services and solutions. We were founded in 2020 to challenge the industry and ourselves to be better!

Are you frustrated trying to find a copy of your elevator inspection code report? Are you tired of waiting to get a call back from your current service provider? Have you been told your elevator is obsolete or parts are no longer available? Let us help! Meet our Leadership Team and reach out to our Chief Problem Solver, Sean today! We want to share information and make your job as easy as possible (when it comes to elevators!!).

Sarah Waterman

Sarah has been in the customer service business for over 25 years, first in Property Management, then transitioning into the Elevator industry, where she held the position of General Manager at Seattle's largest, most reputable independent company, followed by Branch Manager & Senior Sales Manager at one of the OEM majors.

However, her shared values & trust with the Founder, Jason, whom she worked with for nearly 10 years in the trade, plus her authentic desire to bring a breath of fresh air into the industry, compelled her to join Washington Elevator as a Partner in July of 2022. Sarah strives to provide a positive customer experience in order to build a long-term partnership.

When she isn't leading the team, she loves spending time with her two amazing teenagers, crabbing on Whidbey Island, but on a good night, her favorite activity is beating her husband in a game of cribbage!

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There’s been a change to code reports, have you heard?

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Elevator Safety Tips for Condo Associations